Text Mining and Social media analyst *No Japanese is required

No/low Japanese (Business)


With the mission of changing the world through changing the conventional beliefs as well as clothing, the company provides truly good quality clothes that can provide values that none of the previous clothes had. The company is trying to share the joy of wearing quality clothes to people from all over the world.

The company has variety of brand portfolio and there are 8 clothing brands.

and one of their main brands is the one that the company is involved in all phases of clothing meaning planning (of clothes), manufacturing, logistics all the way up to actual selling in the shops.

The company aims to become the number one global brand by 2020, and they have been very aggressive in acquiring foreign clothing brands.

The company heavily utilizes big data and all the customers’ voices are immediately analyzed and put them into data to contribute to new product planning. They have been making a lot of innovation in the way that factory and manufacturing line works as well as logistics line so that they can deliver the clothes to the customers in very prompt manner.


Corporate profile:

Established back in 1960s

The number of employees are over 40,000


Corporate culture:

There are many talented employees from all over the world. There are variety of works/projects that you will be involved in and you have to be flexible and are very good at communicating with other people in order to be successful in the company. The company is very fair in promotion and reflect your performance in promotion as well as in bonus. The company encourages people to aim high as the company still maintains entrepreneurial spirit. For the bonus/promotion, people who set higher goals will get good evaluation even if he/she did not necessarily achieve the set goals. 

Job Description

Job Description:

You will work as a product development process specialist reflecting the customers’ voices

You will be working on analysis of customers’ (inside/outside the company) voice. Those customers’ voices are from customer review, social media, call center data etc.…

You will reflect those voices into product planning, development and marketing immediately.

Your work will include:

Text data analysis: using text mining tool, you will analyze text data from customer review and contents that are obtained from call center

Social data analysis: You will analyze the trend information and clients’ voices from Instagram, blog, twitter and other social media. You will be crawling those social media to obtain the voices.

Based on quantitative base, you will be working on new product development, improvement of existing product development and optimization of communication contents.




・Experience in data analytics: text mining tool, social media listing etc.…

・Great ability to be able to share the analytical process, result, achievement to all the stakeholders

・Great communication skills to initiate the process improvement of all the related companies

・Native level in one of the following languages: Japanese, English, Chinese *As long as you are fluent (Native level) in either English or Chinese, no Japanese is required



・Expertise in text mining tools and technology

・Expertise in natural language processing


They look for those:

・Who are able to work with time conscious mindset and work with ownership

・Great sense of customer focus and market driving mindset: able to understand the big picture of things and able to enjoy changes

・Who love fashion




Salary: based on your skillset and your previous salary. Annual salary is expected to be ranged between 5.8 million JPY to 12 million JPY

Holiday: Saturday, Sunday and national holiday, there are special leaves which you can take 8 days per 6 months on top of annual paid leaves

Overtime work: The company encourages to cut all the overtime work. Even in IT division, overtime work occurs only 1-2 days a week

Various social insurances are covered

Work hours: 7:30-16:30 (1-hour break)


*please note that the position is only for those who are currently residing in Japan only*

How to Apply


If you are interested in this position, please apply here with the relevant Japanese and English CV/resume uploaded. Upon your submission of application, we will contact you for the follow-up questions to complete your application.


First the organization will be screening your resume and .  If you have been selected for the next round interview, we will disclose you the name of the company.



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