JOB DESCRIPTION

Project Leader

Project Manager

About
About the company
Founded in 2012, this company has a vision of “shaping the software of the future," and provides state-of-the-art algorithm solutions such as natural language processing, moving image processing, and machine learning/deep learning. By developing and systemizing business intelligence through the use of AI, the company's products enable computers to handle complicated processing so that people can focus on more creative business. The system solution engages in all processes from collecting data to creating applications for clients' businesses.

It is still very rare for industrialists to collaborate with machine learning engineers. This company is developing various joint projects with leading enterprise companies in Japan as clients, using its expertise in algorithm engineers, software engineers, and consulting.
Focusing on social implementation, the company aims to return cutting-edge research and technology to society. Their products have been introduced to many clients, and the usage continuation rate is 90%.

The company's technologies have a variety of applications, including:
・CRM Solution: This digital marketing tool helps companies make loyal customers through the application of AI. This tool provides various marketing solutions, such as how to use e-mail newsletters or mobile applications efficiently and how to offer discount coupons differently based on purchasing behavior and gender.
・Automatic Dialogue: This tool offers a customer service solution by applying Natural Language Processing and deep learning. This system is able to automatically answer customers' questions either on the Internet, via chat, or via e-mail for 24 hours.

Besides the above, this company offers other system solutions by using algorithms such as area-specialized Image Recognition Engines and Future Prediction Engines.
Corporate Culture
All employees are highly-skilled and very humble. Communication between employees is done on even ground.
There are no assigned positions yet, so all employees work at their own discretion.
Employees manage their own performance and motivation.
“Principle of 100% Engineers”: All employees (including sales positions) have experience with programming, so everyone can understand technical words.
Global Aspects
  • Already foreign employee(s) working
PR Aspects
Number of employees: 30 people including partners (Engineer 60%, Business 30%)
Average age of employee: 31.2 years old
JobDescription
大手クライアントを中心に、自然言語処理技術・機械学習を用いたSaaSの提供に携わっていただきます。
製品の導入支援、導入後のコンサルティング、改善サポート等を行いながら、クライアント企業からのフィードバックを元に、エンジニアと協力しながらプロダクトを改善していきます。

それによってクライアントにとっての成功を実現し、結果的にLTVが最大化するよう下記のようなる領域に貢献いただきます。
・プロダクト導入プロジェクト推進業務
・プロダクト導入プロジェクト推進後のコンサルティング / 利用サポート
・クライアント企業からのフィードバックを元にエンジニアと協働しプロダクト改善
・プロダクトのカスタマーサクセス全般

※Please note that the position is only for those who are currently residing in Japan only
Requirements
Must
・プロジェクト推進において本質課題を発見し
 クライアント・パートナー・社内を巻き込みながら解決へ導くことができる
・Webフロント周り(HTML・CSS・Javascript)の知識があり
 クライアントと一緒に課題解決ができる
 (ゼロからコードが書ける必要はありません)
・ITプロダクトの導入経験
Japanese Level
  • Native
Better
・Webディレクター経験
・FAQシステム、チャットボット導入経験
・コールセンター・コンタクトセンター業界の知識
・SaaSサービスにおける導入支援経験
・SaaSでの外部連携・API連携の導入支援・要件定義経験
Ideal candidate
・未経験の領域でも自ら学習し、キャッチアップできる
・自分の領域に縛られず、柔軟に対応できる
・過去の経験・実績にとらわれず、積極的に行動できる
・カオスを楽しみ(問題を楽しみ)挑戦を重視できる
・WBSや課題管理表も書くが未来も描く
Conditions
Annual Expected salary (Minimum)
6000000
Annual Expected salary (Maximum)
10000000
Transporation cost coverage
  • Covered based on Company's set policy
Flextime
  • Yes
Holidays
  • End of Year and New Year Holiday
  • Golden Week
  • Saturday
  • National Holiday
  • Sunday
Insurances
  • Worker’s Accident Compensation Insurance (労災保険)
  • Health Insurance (健康保険)
  • Unemployment Insurance (雇用保険)
  • Welfare Pension Insurance (厚生年金保険)
Remote Work
  • Unspecified