Customer Relationship Management Officer

JLPT 2 or above (Business)
IT start up


Now, the number of the tourists to Japan has been increasing very fast. As you read in the newspaper, there is a shortage of the hotels that can accomodate all foreign tourists in Japan. 

Air BnB is becoing one of the most popular staying options in Japan along with conventional hotel places. However, as you know, that Air BnB is a rather new system for Jaapanese people and for those whoa are not very familiar with the use of technology etc... even if they have good place to rent out as the place to stay, they tend to feel reluctant to become a host in Air BnB.

This company, established in March 2014, saw this as a great business chance. The company supports foreign tourists to stay at the houses, lodges and hotels instead of the real-estate companies and owners. 


■ Global aspects:

 The number of the employees is 25.


The company believes in diversity and they are very open to people from diverse cultural background. Half of the employees are foreign nationals and they are from the US, Canada, America, Malaysia, China, Taiwan, and Korea. 
Since the service is for mainly foreign tourists, they believe that they value ideas and suggestions from foreign employees. 

The company is plannin to expand its service as early as next year. 


Job Description


■ Job Description You will be supporting foreign tourists to stay. ・  Responsible for e-mail correspondence with foreign tourists who will be using AirBnB ・  Arragement of Taxi ・  Reserve restaurants ・  Management of registration of the guests ・  If you perform well, you are promoted to the management level position in a very short period of time     ■ Language Requirement: English or Chinese: Advanced Japanese: Advanced   ■ Conditions: ・Salary: 180,000JPY monthly (Full-time) *Overtime work payment will be made if you work overtime ・Salary promotion: Anytime ・Bonus salary: once or twice a year ・Work hors: Shift system (early-morning, late shift and night shit. You have to take the night shift at least once a month) ・Two days a week: holiday ・Transportation cost is covered (up to 30,000JPY)   *Please note that the position is only applicable for those who are currently residing in Japan only*      

How to Apply


If you are interested in this position, please apply here wit the relevant CV/resume uploaded. Upon your submission of application, we will contact you for the follow-up questions to complete your application. 


First the organization will be screening your resume.  If you have been selected for the next round interview, we will disclose you the name of the company. 



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