Chinese Customer Support for Company Revolutionizing Financial Sector

JLPT 2 or above (Business)
IT start up


Founded in 2014, this company is a Financial Technology (Fintech) company headquartered in Japan with offices also in Singapore and Vietnam. Their core product is a highly sophisticated crypto-currencies trading platform supporting up to 10 fiat currencies and two crypto-currencies. They are a top global crypto-currencies exchange and one of the largest in Asia. The company is reinventing banking and financial services around one of the most revolutionary breakthroughs since the Internet, Blockchain technology. Their ultimate mission is to revolutionize banking and financial services and to bring financial services to the un/under-banked. To reach our goal, they are building the ultimate banking and finance platform using state-of-the-art technologies such as machine (deep) learning, ultra-fast mem cached DB's and cutting-edge programming languages.

Job Description

■Job Description 

-Technical support for partnership companies 

-In order to make the bridge between the engineer team and clients you support technical service 

-Make specifications and reports, dealing with system failure 

-Information processing task using database 




-Chinese: Native 

-Japanese: JLPT2


-Experience in Financial institutions
-Knowledge in foreign exchange (FX)
-English: Business level 



-Salary: 3.5 – 9 million JPY annualy, depending on skills and experience

-Salary Promotion: once a year

-Trial period: 3 moths

-Location: Tokyo

-Work hour: 9:00-18:00

-Transportaion cost is covered

-Various social insurances are covered

-Stock options are offered 

-Holiday: Saturday and Sunday


*Please note that the position is only for those who are currently residing in Japan only*

How to Apply

If you are intersted in this position, please apply here with the relevant CV/resume uploaded. Upon your submission of application, we will contact you for the follow-up questions to complete your application.


First the company will be screening your resume. If you have been selcted for the next round interview, we will disclose you the name of the company.

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